ProSource

United States

ProSource

ProSource, a member of Luxury Product Group’s network of showrooms, is dedicated to surpassing their customer expectations throughout their showrooms. By utilizing the power of scent marketing, they provide an environment that both enhances their overall showroom luxury and reduces clients’ decision-making stress levels.  

Challenge 

ProSource was confident that its home improvement showrooms engaged all its customers’ senses—except for smell. Searching for a scenting solution, they experimented with oil diffusers and other devices, but found nothing to be easily manageable or replicable across locations. Many scent products were confusing, complicated, and inconsistent. 

ProSource wanted to find a way to create an enjoyable, stress-free ambiance for clients, while subtly imparting a luxury feel. The desired solution also needed to be low-maintenance and consistent across all five of their locations. 

Solution 

ScentAir consulted with ProSource to first understand their business challenges. Together a relaxing Bamboo Tea scent solution was selected for its engaging, luxurious, yet subtle feel. Using the multievent setting features of the ScentDirect and ScentWave delivery systems, ProSource was able to customize their scent intensity to perfectly enhance both small and larger showroom spaces. Thus, ensuring a cohesive customer experience that requires very little ongoing work or maintenance—allowing employees to remain focused on the needs of their showroom customers.  

Blog
Businesses around the world are prioritizing a fresh and clean customer experience. With global attention on health and sanitation, businesses are enhancing their cleaning practices with fresh fragrances and malodor management products to meet higher customer expectations of clean.
Announcement
As businesses prepare to welcome customers again, we're all looking toward the future. While we focus on the regrowth of our local and national economies, we're staying safe by maintaining good health practices. 
Blog
Beautifully scented and considered a natural remedy, essential oils have been touted as a staple in the functional medicine toolbelt for years. As people turned to essential oils for their aromatherapy benefits to make them feel a little better, they began experimenting with oils by using them to scent their homes.
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