Indoor air quality is an often overlooked industry hazard in animal care facilities. High pathogen load, intense odor and increased airborne particles are issues that every animal establishment faces. These factors can have a huge detriment on your business, your clients and your staff.
Here’s how each of these factors can affect your business.
It is well documented that veterinary treatment rooms and kennel areas have high levels of pathogens. In particular, kennel cough is a driving concern for any establishment with canine clients.
The most common animal diseases, including kennel cough, are known to be transmitted through the air. When an infected animal coughs or sneezes, they release pathogens into the air via droplet nuclei that are too small to detect. Because these droplets are so small, once inhaled they enter the lungs directly, infecting the animal. Although surface cleaning can help, you are not truly addressing the problem unless you lower the pathogen load in the air.
Although kennel cough may be the most well-known disease affecting businesses in the pet industry, there are other infections that cause concern. Infectious diarrhea can be spread from animal to animal, and bacteria like salmonella and E. coli can be spread from pets to humans.
An infection outbreak can dramatically impact a business by damaging your reputation, causing customer attrition, and in extreme cases forcing a temporary shutdown.
Where there are animals, there are odors. Odor is the biggest challenge in pet establishments. For the customer, a bad smelling environment decreases customer satisfaction and increases the chances that the customer will not return. For the pet, odors from other strange animals cause agitation. Prevalent malodors also reduce employee satisfaction – no one wants to work in a stinky environment!
Perhaps the biggest effect of odors within a pet establishment is business perception. Today’s consumer is vocal on social media, and many of the online complaints around pet establishments center around odors. When a customer encounters a smelly veterinary office or kennel, they infer that the business offers second-rate care. They lose trust in the business. Having a fresh smelling environment is one of the best ways to immediately gain the confidence of your customer.
By nature, pets introduce airborne particles as soon as they enter a room. Hair, dirt, dander and pollen are common airborne particles found in pet establishments.
These particles affect animals and humans alike, increasing the prevalence or severity of asthma and allergies. They can be particularly troublesome in businesses that offer grooming services. “Groomer’s lung” is a chronic condition caused by repeated breathing of pet hair, dander and other airborne contaminants. This condition is gaining increased attention in the pet community and has a real effect on a staff member’s health.
For veterinary clinics, airborne particles pose an even bigger threat. Ultrafine particles, those smaller than 0.1 micron, have been shown to infiltrate the bloodstream and increase overall body inflammation in humans and animals alike. These particles can exacerbate pre-existing medical conditions and complicate recovery from illness and surgery. When an animal is sick or recovering from a procedure, it is of the utmost importance that they breathe purified air so they can properly recover.
Purified air is one of the best investments you can make in the life of pet clientele. Cleaning the air mitigates the transmission of airborne disease, ensuring that your pet clients are as healthy when they leave your business as when they arrived - if not healthier. Air purification also removes spores and particles that can stimulate allergic reactions and respiratory irritation in your staff. Superior air quality is also a great marketing message that can set your facility apart from competitors.
Whether you choose Ionization, NanoStrike or Filtration technology, ScentAir has a solution to combat the problems that are unique to businesses that cater to animal clients. With a range of solutions to fit any space and budget, ScentAir takes the guesswork out of clean air, so you and your staff can get back to the animals you love.